Shipping policy
SHIPPING POLICY
SHIPPING RATES
Shipping costs are calculated automatically at checkout based on your package size, weight, and destination. This ensures you receive the most accurate and competitive shipping rate for your specific order.
WHAT'S INCLUDED:
✓ Professional art packaging
✓ Full insurance coverage
✓ International tracking
✓ Secure, reinforced packaging
COVERED DESTINATIONS:
🇨🇦 Canada - Automatic rate calculation at checkout
🇺🇸 United States - Automatic rate calculation at checkout
🌍 International - Automatic rate calculation at checkout
DELIVERY TIMES:
Canada: 2-6 business days
United States: 3-8 business days
International: 3-10 business days (varies by destination)
PROFESSIONAL PACKAGING:
Every artwork is packaged with museum-quality materials:
- Multi-layer cushioned protection
- Reinforced boxes for framed works
- Custom packaging based on artwork size
- Shipped via Canada Post, DHL, UPS or FedEx depending on destination
INSURANCE:
All shipments are fully insured at no extra cost. Your artwork is protected from door to door.
TRACKING:
You'll receive tracking information as soon as your artwork ships.
CUSTOMS DUTIES & TAXES:
Important: Customs duties and import taxes are the buyer's responsibility and vary by destination country.
PROCESSING TIME:
Orders are typically processed and shipped within 1-2 business days from Ottawa, Canada.
RETURNS:
14-day return policy applies. Return shipping fees and any applicable customs duties on the return are the responsibility of the buyer.
QUESTIONS?
Contact us through our contact form for shipping questions.
January 2026