Refund policy

RETURN & REFUND POLICY

We want you to be completely satisfied with your purchase.

14-DAY SATISFACTION GUARANTEE

We accept returns within 14 days of delivery for a full refund.

CONDITIONS FOR RETURNS:
- The artwork must be in the same condition as shipped
- Original packaging must be intact and undamaged
- Email notification required within 48 hours of receipt
- Buyer is responsible for return shipping costs
- Artwork must be insured during return shipment

REFUND PROCESS:
1. Contact us within 48 hours of receiving your artwork
2. We will provide return shipping instructions
3. Ship the artwork back in its original packaging
4. Full refund processed within 5-7 business days after we receive the artwork

NON-RETURNABLE ITEMS:
- Artworks damaged due to improper handling by buyer
- Artworks without original packaging
- Returns initiated after 14-day period

DAMAGED OR DEFECTIVE ITEMS:
If your artwork arrives damaged, please contact us immediately with photos. We will arrange for a replacement or full refund at no cost to you.

CUSTOMS DUTIES:
For international orders, customs duties paid by us are non-refundable. However, you will still receive a full refund of the artwork price.

QUESTIONS?
Contact us through our contact form for any questions about returns.

January, 2026