Shipping & Customs FAQ
Shipping & Customs FAQ
How much does shipping cost?
We apply a tiered shipping policy based on your order total:
| Purchase Amount | Shipping Cost |
|---|---|
| Orders up to $1,500 CAD | Canada Customer pays $58 CAD shipping |
| Orders up to $1,500 CAD | US Customer pays $45 USD shipping |
| Orders above $1,500 CAD | FREE SHIPPING |
Which countries do you ship to?
We primarily ship to Canada and the United States with the tiered rates mentioned above.
For international shipments to other countries, please contact us for a personalized quote.
What's included with shipping?
- Professional, secure packaging to protect the artwork
- Full insurance coverage for the piece's value
- Tracking number to monitor your order
Who pays customs duties?
Customs duties and import taxes are the buyer's responsibility.
These costs vary by destination country and artwork value. We recommend consulting with your country's customs authorities to estimate these costs.
How long does shipping take?
Delivery times vary by location:
- Canada: 2-6 business days
- United States: 3-8 business days
- International: Varies by destination (inquire when requesting quote)
Can I track my order?
Yes, you'll receive a tracking number via email once your artwork has shipped.