Privacy & Security

 

Winckelmann Gallery is serious about respecting your privacy. We are committed to keeping your personally identifiable information secure, while providing you with a highly professional, personal service. This policy describes how, in accordance with The Personal Information Protection and Electronic Documents Act (PIPEDA), we protect the information you have provided to us.

The information we hold:

The personal data we hold is that which you provide us with. This information is mainly obtained via on-line or e-mail exchanges.

We hold contact information you provide when requesting information about an item or finalizing a purchase. This information would typically include your name, your address, your telephone number(s) and your mail address.

We also hold information regarding any purchases you may have made from us.

Your financially sensitive details are not kept or stored at any time.

We do not track or register your IP address, nor do we use cookies on our website.

How your information is used:

We use your information exclusively for our business purposes: to respond to your enquiries, to provide you with information you have requested, to send you products you have purchased, and to provide you with a smooth and efficient quality service.

Your information is also kept to allow us to maintain our business records to satisfy tax, legal and other regulatory requirements, or to address any potential legal issues that may arise.

Your information is never used for marketing or promotional purposes, or any other form of unsolicited communication. Should you wish to receive updates from us, this should be requested by email at info@winckelmanngallery.com.

Data storage:

We take all necessary measures to safeguard your personal details, including data encryption and anti-virus protection. Your personal information is stored securely in an encrypted client database and any paper copies containing your details, such as printed correspondence or printed e-mails, or purchase invoices retained for tax purposes, are also stored securely.

Data disclosure:

Your personal information is never shared, sold or distributed to third parties in any form or at any time; unless you provide your permission to do so or are required to do so by law.

Only the necessary information required to deliver a purchased item to you will be disclosed to the delivery company. We typically work with Canada Post, DHL, UPS and FedEx.

Clients’ rights:

In accordance with PIPEDA, you have the following rights over your personal information that we hold:

  • You have the right to be informed of the data we hold about you;
  •  You have the right to amend any information we hold about you;
  • You have the right to request that your personal information be deleted.

Should you wish to request the deletion of your personal data, please send an email to info@winckelmanngallery.com. We will process your request immediately.

Last policy update: September, 2018.